Why Buy a Used Vehicle the FitzWay?
Shopping Made Easy
Better Used Cars
Fitzgerald has a NEW CAR service department inspecting used cars using our proprietary FitzWay Comprehensive Inspection Checkout in addition to the state inspection procedure.
Stress Free Car Buying
Pricing is up front at Fitzgerald. That's what we mean by transparent. Our no haggle, no hassle posted prices are on the windshield of every car.
Processes Designed For You
Our people are paid the same no matter what vehicle you choose. Whether you're shopping for the least expensive, or the most expensive. Sales people at Fitzgerald are not paid on profit, so they are paid to help you find the right car no matter what the price. They do get a bonus if you give them a good rating.
Know What We Know
Every used car has a past, so we use the Carfax History Report along with the Comprehensive FitzWay Checkout to help you know as much about the car as we do. Even recalls are checked and likely completed whenever possible. Learn more about safety recalls. Service Managers will not permit the sale of a car with a Do Not Drive recall.
We Stand Behind You
10 Days Worry Free
With our Premium level used cars, you can have peace of mind knowing we give you 10 days or up to 500 miles if your used car isn't the right one for you. If it's not, you can bring it back. Some restrictions apply. See dealer for written details.
30 Days to Exchange
So good, we don't think you will need it, but if it's not the right used vehicle for you we give you 30 days (up to 1500 miles) for Premium and Select level used cars to bring back the vehicle and exchange it for another. Learn more about our exchange. See dealer for details.
FitzWay Warranty
Drive worry free with the limited FitzWay 90 days or 4,000 mile warranty (whichever comes first) that covers many systems for most used cars. See the dealership for written details. Excludes Value and Handyman level used cars.
Calibrated Tools for Your Car
Only Fitzgerald Auto Mall has a management system certified to ISO9001: 2015 that means the tools that are used on your car are calibrated to a standard traceable to the National Institute for Standards and Technology (NIST). Read more about ISO.
Protecting Your Investment
Most vehicles are eligible for the Fitzgerald Buyer Protection Plan (BPP) that was designed to keep you on the road. A survey by a leading motor vehicle membership association researched the most common reasons for vehicle breakdowns. The BPP prevents them, and you get a loaner car too! Read more.
Loaner Car Keeps You on the Road
Fitzgerald offers a loaner car option in the Buyer Protection Plan for most used vehicles for the time you're down for repairs when you use Fitzgerald's award winning service departments, all part of our ISO9001: 2015 certified management system. Some restrictions apply. See dealer for details.
Upfront Prices
Salespeople are trained to share with you a proprietary Price Transparency Form (PTF) that gives you a full look at the complete deal and allows for easy comparisons
Finding Your Finance Options
We finance thousands of customers each year including first time buyers and people with less than perfect credit. We have a solution for you. We provide a respectful and private environment and will work toward an approval that meets your needs.
We Live Where You Do
Committed to the Environment
Just like you, we want a community that is sustainable, so we created an Environmental Management System that's registered to ISO14001. That means all our buildings are powered by Green Energy, like wind and solar. Fitzgerald has the largest solar array east of the Mississippi at our Gaithersburg location with over an acre.
We are Green
Recycling became one of our passions. Each year Fitzgerald sets a goal to recycle 80% of the solid waste that we generate. From used oil to cardboard boxes, we recycle it all. We've reached as high as 85%.
Active in the Community
From our pet adoption events held at the Maryland and Florida dealerships, to our support of high school automotive education programs, Fitzgerald Associates are active in the communities where we are located. Our annual teacher of the year support includes the lease of a car for the winner to visit various schools. Our Yellow Ribbon Fund support provides thousands of rental cars to support family members of wounded warriors.
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